Terms and Conditions

Effective Date: 26-May-2025

This Privacy Policy describes how *** (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website and purchase our products, in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order through our website

  • Contact us via email, contact forms, or other communication channels

  • Subscribe to our newsletter or marketing communications

  • Create an account on our website

The types of personal data we may collect include:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment processors)

  • IP address and browser data (for analytics and security)

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Communicate updates about your order and our services

  • Improve our website and shopping experience

  • Comply with legal obligations

  • Send marketing emails (if you have opted in)

3. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g. for marketing communications)

  • Performance of a contract (e.g. fulfilling an order)

  • Legal obligations (e.g. tax and accounting purposes)

  • Legitimate interest (e.g. improving services and preventing fraud)

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service providers such as payment gateways, shipping companies, and email marketing platforms

  • Legal authorities if required by law

  • Web hosting and analytics providers to help us operate and improve our website

All third parties we work with are GDPR-compliant and only process data as instructed.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable core website functionality

  • Analyze site traffic and usage

  • Remember user preferences

  • Facilitate marketing efforts (with your consent)

You can manage your cookie preferences via your browser settings or through our cookie banner.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting requirements.

7. Your Rights

As a resident of the EU, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw your consent at any time

  • File a complaint with a data protection authority (e.g. AEPD in Spain)

To exercise these rights, please contact us at ***.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or destruction.

9. International Transfers

If any data is transferred outside the European Economic Area (EEA), we ensure such transfers are made in compliance with GDPR requirements.

10. Changes to This Policy

We may update this privacy policy from time to time. Any significant changes will be notified on our website. Your continued use of the website constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Website: ***
Email: ***
Postal Address: ***

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